Wino Cookies Policy

At Wino, we use cookies and similar tracking technologies to make your experience on our platform smoother, safer, and more personalised. This Cookies Policy explains what cookies are, how we use them across Wino Casino, and what choices you have regarding their use. By continuing to browse or use our services, you agree to our use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. We use cookies at Wino Online Casino to recognise your browser or device, remember your preferences, and understand how you interact with our site. Cookies do not harm your device and cannot be used to run programs or deliver viruses. We may also use similar technologies such as web beacons, pixel tags, and local storage, which we refer to collectively as "cookies" throughout this policy.

Why We Use Cookies at Wino Casino

We rely on cookies for several important reasons. Our goal is to provide you with a secure, functional, and enjoyable environment whenever you play Wino slots or use our sportsbook. The main purposes for which we use cookies include:

• We use essential cookies to keep you logged into your Wino casino account and to ensure the security of your session.
• We use functional cookies to remember your language preference and other display settings.
• We use performance and analytics cookies to understand how visitors use casino Wino, including which pages are most popular and how long users stay on our site.
• We use advertising cookies to deliver relevant promotions and to measure the effectiveness of our marketing campaigns.
• We use cookies to detect and prevent fraud, unauthorised access, and other prohibited activities, including attempts to bypass our restricted jurisdictions using VPNs or proxy services.

Types of Cookies We Use

We categorise the cookies used on our platform into the following groups. Each category serves a distinct function in helping us operate Wino Online Casino effectively and in compliance with our licensing obligations.

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, core features such as account login, deposits, withdrawals, and secure navigation between pages would not function correctly. We do not require your consent to use strictly necessary cookies, as our services cannot be provided without them.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our site, such as which pages are visited most often and whether users encounter error messages. This data helps us improve the structure and content of Wino casino online, including our games lobby, promotions page, and customer support tools. All data collected through analytics cookies is aggregated and does not directly identify you.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred currency, language, or display settings, so you do not have to re-enter this information every time you visit. These cookies also help us recognise you when you return to Wino casino login page, streamlining your access to your account.

Advertising and Targeting Cookies

We, along with our marketing partners, use advertising cookies to deliver content that is more relevant to your interests, including information about our welcome bonus, weekly promotions, and VIP programme. These cookies also help us measure the effectiveness of advertising campaigns and prevent you from seeing the same advertisement repeatedly. We may share limited, non-identifiable data with third-party advertising networks for this purpose.

Third-Party Cookies

Certain features on our site are provided by third parties, including our payment processors, game providers, and analytics services. These third parties may place their own cookies on your device when you interact with their content on our platform. We do not control the cookies placed by these third parties, and we encourage you to review their respective privacy and cookie policies for further information. Third-party cookies may originate from our game providers such as Pragmatic Play, Play'n GO, Microgaming, and other studios featured within our games library, as well as from live casino providers powering our live dealer tables.

How Long Do Cookies Last

The cookies we use fall into two categories based on their duration:

• Session cookies, which are temporary and are deleted from your device once you close your browser.
• Persistent cookies, which remain on your device for a set period or until you delete them manually. We use persistent cookies to remember your login details and preferences across visits to Wino casino.

Managing Your Cookie Preferences

You have control over whether cookies are placed on your device. Most web browsers allow you to manage cookie settings through their preferences menu. You can typically choose to accept all cookies, reject certain types of cookies, or be notified when a cookie is being set. Please note that if you disable or restrict cookies, certain features of Wino Online Casino, including account login and personalised promotions, may not function as intended.

To manage your cookie preferences, you can:

• Adjust your browser settings to block or delete cookies.
• Use the cookie consent banner presented when you first visit our site to select your preferences.
• Contact our support team at support@wino.casino if you have questions about how we use your data.

Cookies and Your Account Security

We take the security of your account seriously. Cookies play an important role in verifying your identity when you access your account, particularly during the Wino casino login process. This helps us protect you from unauthorised access and supports our compliance obligations under our Anjouan gaming licence. We also use cookies as part of our know-your-customer (KYC) procedures, which are triggered upon your first withdrawal request.

Mobile Access and Cookies

Our platform is accessible via desktop and mobile browsers without the need to download a separate Wino casino app. Regardless of the device you use, cookies function in a similar way to remember your preferences and maintain your session. If you access our site through a mobile browser, the same cookie categories described in this policy apply.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and where appropriate, we will notify you of significant updates. We encourage you to review this policy periodically to stay informed about how we use cookies at Wino casino online.

Contact Us

If you have any questions or concerns about our use of cookies or this policy, please reach out to us. You can contact our support team at support@wino.casino for general enquiries, or complaints@wino.casino if you wish to raise a formal complaint. We are committed to addressing your concerns promptly and transparently.